What is a Treatly subscription?

Treatly is a curated luxury lingerie subscription service for women. Each month, a beautifully boxed set of high-end lingerie is delivered based on your fit and style preferences.

Is this suitable as a romantic gift?

Yes. Treatly is a thoughtful, romantic gift for partners. Each delivery feels like a surprise occasion — perfect for birthdays, anniversaries, Valentine's Day, or just because.

Can I buy Treatly for myself?

Absolutely. Our self-care subscriptions are designed to help you feel confident, feminine, and fabulous — no shopping, no guesswork, just gorgeous lingerie delivered monthly.

Can I customise the subscription?

Yes — you’ll set your sizing and style preferences at checkout. If you'd like to make changes later, simply contact customer service and we'll update them for you.

What happens if the lingerie doesn’t fit?

If something doesn’t fit or feel right, you can return it within 30 days. We’ll include a replacement in your next box or arrange a refund — whichever you prefer.

Is shipping included?

Yes — UK delivery is always free. Your subscription will arrive in beautiful packaging through your letterbox each month.

Does the subscription auto-renew?

No. Treatly subscriptions are one-off plans that do not auto-renew. You're only charged once unless you choose to re-subscribe.

Yes — just email our team and we’ll arrange to pause or skip a month for you, extending your subscription by one box.

Can I add a personal message if it's a gift?

Yes. You can leave a custom message at checkout. We’ll include it on a dispatch note in the first box.

What types of lingerie are included?

Each box features a curated lingerie outfit — either matching sets or nightwear — from top-end designers selected to suit your preferences.

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